Privacy Policy

Last Updated: July 2026

At Elevate Business, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our AI Business Automations and Digital Marketing services, including our SMS communications.

1. Information We Collect

We may collect and store the following types of information:

  • Personal Information: This includes information such as your name, phone number, email address, and any other information you provide when you engage with our services.
  • Communication Information: We collect information about your interactions with our services, including SMS messages, calls, emails, appointment activity, conversation history, recordings or transcripts where permitted by law, and responses to opt-in or opt-out requests.
  • Attribution and Advertising Information: We may collect source, campaign, form, page, referral, cookie, pixel, and advertising attribution information from platforms such as Meta, analytics tools, CRM systems, and website tracking tools so we can understand which ads, pages, or campaigns led to an inquiry.

2. How We Use Your Information

The information we collect is used to:

  • Provide, maintain, and improve our services.
  • Send reminders, confirmations, and notifications related to our AI Business Automations and Digital Marketing services.
  • Respond to your requests for support or assistance.
  • Ensure smooth communication, such as confirming appointments and sending important updates.
  • Measure advertising performance, attribute leads to campaigns, improve follow-up workflows, and maintain records of communications for quality, training, support, and compliance purposes.

3. SMS Communication and Opt-In Data

When you opt into SMS/MMS communications from Elevate Business (17565542 Canada Inc.), we collect your mobile phone number, consent selection, consent timestamp, source page, and related messaging records so we can send the specific types of messages you selected.

Transactional and informational messages may include appointment confirmations, appointment reminders, service updates, customer care replies, account notifications, and responses to inquiries. Transactional message frequency varies based on appointment and inquiry activity, up to 12 messages per month. Marketing and promotional messages may include offers, service information, and business automation updates. Marketing message frequency varies, up to 12 messages per month. Message and data rates may apply.

Consent to receive SMS/MMS messages is not a condition of purchase. You may opt out at any time by replying "STOP". For help, reply "HELP" or contact us at [email protected].

4. Data Sharing

We do not share, sell, rent, or otherwise provide mobile phone numbers, SMS opt-in data, or messaging consent information to any third parties, affiliates, or lead generators for marketing or promotional purposes.

We may share information with service providers only as necessary to operate our services, such as messaging delivery, customer support, scheduling, CRM, hosting, analytics, advertising attribution, and security. These service providers are not permitted to use mobile phone numbers, SMS opt-in data, or messaging consent information for their own marketing or promotional purposes.

5. Data Security

We take the security of your information seriously. We use reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee the complete security of your data.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. You may contact us at any time to exercise these rights. Additionally, you may opt out of our SMS services by texting "STOP" to our number.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data privacy, please contact us at:

+1 (289) 236-1064 / +1 (647) 992-7645